Shipping & Returns
FREE SHIPPING IN THE US, YOUR ORDER WILL SHIP WITHIN 2 BUSINESS DAYS
30 day 100% Unconditional money back guarantee!
· Exchange Policy:
If a customer is delivered the wrong item, they may exchange it for the correct one. In this circumstance, please email us within 5 days of having received the package for an exchange authorization number. All you must do is send the product back in its original state.
Upon receiving new shipments we always examine our merchandise for damages and defects. Please note that it is also your responsibility to make sure everything is satisfactory. All defects must be reported within 30 days in order to receive your replacement.
· Note – Exchange (Shipping Error or Defect):
Customer satisfaction is our number one goal and while other businesses do not issue a refund on DVD products, we are continuously doing refunds and exchanges in satisfactory level. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase.
Please provide us with the purchase information -- order number, customer name, and customer phone number.
Orders are processed for shipment during normal business hours only (9am - 5:30pm, Mon - Fri, excluding Holidays).
The customer is responsible for all additional shipping costs that may occur from an incorrect address or refused shipment.